Which lenders are easy or hard to work with on a shortsale?

As a listing agent I have closed 120 short sales with ALL of the above lenders. I have found that most are very easy to get approvals if you do the following: Make sure you have EVERYTHING in the file before you submit your package. Submit offers within 90-95% of the NOW current value. Send along a BPO, CMA etc to support the value. Send pictures of problems along with estimates of repair. If you do this you will get your approval within 14 to 45 day. You can find a complete short sale package at www.shermansmith.com/shortsalepackage
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Good Luck on your next Short Sale.

I would like to Thank Sherman Smith on his feeedback and your a great example to all listing agents out there…Keep up the great work…I’m in the process with BofA on a short sale transaction…the follow up is great. Maybe I;ll ?go back to doing Short Sales again, not like 2 yrs ago…
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See you all at the TOP!
Laura Q

I am finding that Bank of America (Countrywide) will not close a short sale if the sellers have in the counter that they will not come back and collect the debt after we close. The Calfiornia non-recourse law does not work with a short sale. This has many sellers worried at the end of the sale. How are people handeling this? Some banks waive it but not this one. Gayle E

Gayle -

BofA/CW will not lessen the rights they currently have under the existing note. For example, if there is a recourse situation, they will keep their right to pursue a deficiency judgement. If their is a non-recouse situation, then they will allow a short sale to close with no further rights to them. I hear controversy all the time regarding BofA - We just assisted a family this month and it closed without recourse. However, it was a purchase money, primary residence in CA which would be a non-recourse situation.

I believe some of the upset is homeowners who owe the bank money from an investment or cash our refinance and then want to walk from the home and have no further obligation. If someone owed you $250,000 and wanted to give you $100,000 back, would you want to do what you can to get the other $150,000? Anyway, that is BofA’s stance and they will offer non-recouse settlements for short sales when it is a non-recourse situation and recouse settlements when it is a recouse situation.

However, their are other banks and I am passionate about helping homeowners that we can negotiate a full settlement even with recourse situation.

Any additional questions, please feel free to contact me via e-mail.

BOB, MBA, CDPE
bob@inspiragroup.com

Bob, you made a comment earlier: …if your Realtor can negotiate a release of the banks right to a deficiency judgement - that would be great.

What magic words are you saying to the banks that get them to agree to release their right of a deficiency judgement? It doesn’t seem like the seller has much to stand on but a small block. I’d love to hear what’s been working.

Elisa -

It depends - I think the greatest asset is having the knowledge. For example, in California, if you have a non-recourse loan and the bank wants a recourse settlement, then you simply need to let them know your Seller’s rights under a foreclosure. If a first mortgage in CA was foreclosed on then they do not have any further rights under the “one action rule”, therefore the bank should give a non-recourse settlement. Many of the banks are negotiating over the nation and give general answers, yet, there may be state rules that work for the homeowner.

Magic words could be “I know its non-negotiable, but…” typically this would work when you explain the story or circumstance. We were told by a bank that they would not under any circumstance waive any fees or pay past due association fees. At the last minute, i was able to speak with a loss mitigator that understood all the work that was done and the bank was recovering their principle and accured interest and was able to waive $3,600 off a demand - This was a very minor “loss”, yet, the right person with a clear story

Be persistant - sometimes its not the words - its persistance.

Lastly, if you have a recourse loan, then the bank deserves to have a recourse settlement. The Seller should understand this going in and if you get a non-recourse settlement, then it is a windfall and the exception to the rule. Too many Realtors are telling clients there is no recourse when there is. There will be lawsuits from this and the misinformed Realtor will end up losing if they gave out bad informaton. A lawyer and CPA recommendation should be done on all short sales.

If you want any additional information for your specific situation feel free to send me an e-mail to bob@inspiragroup.com

BOB, MBA, CDPE
bob@inspiragroup.com

We would encourage everyone who has been commenting on this stream to also take a look at the ForeclosureRadar Short Sale Report. We want to be a great one stop shop to share information on which lenders are easy to work with since they are all changing the way they handle their loss mitigation efforts. All of your updates would be appreciated and may help us push lenders to improve their services. Go to: http://www.foreclosureradar.com/short-sale-report

One of my 1st short sales was with Chase and they were amazing and set high standards for all the others that followed. BUT as someone else mentioned, you must call on a weekly basis so you are always aware of any new notes and try to get direct email to negotiator for quick response.

Wachovia has to be the best in the industry right now. If they were to get more attention in the news I think other lenders would take a look at what they are doing. If you want to make easy money, use ForeclosureRadar to find all of the Wachovia loans in foreclosure and market to the homeowners for a quick short sale.
Sherman Smith
www.Shermansmith.com
sherman@Shermansmith.com

National City (now PNC) is being ridiculous as a second lienholder on a non-recourse loan as they want 40-50% of their loan which is approx. $22K. They are being offered $1000 from Citigroup, and I have the buyers coming in with $4000. We have written approval from the first, and their closing date is for 12/28. My seller is military, transferred out of state, took pay cut, and cannot pay anything addtl, or take money out of his retirement, or it will jeapordize his security status. He is applying for the HAP program where the military may buy his home, but we would sure like to close this deal now, instead of another 90 days down the road with the military option. Any suggestions for the best remedy?

We too have PNC bank for a second note and are trying to research what they might do if we short sell or walk away. Would you mind talking to me about your experiences? I would greatly appreciate it. Thanks, Jason Jackoniski 404-234-7982

That has not been my experience. Chase will not allow me or my short sale realtor access to the negotiator. All the representatives say is, “We sent an email to the negotiator and his manager”. I have also been turned down directly when I have asked them to put me through to the negotiator and they have gone so far as to say I can’t talk to them. So all communication goes through my short sale realtor and she is calling Chase daily.

Hello Sherman, Congratulations closing and helping homeowners to short sale their properties! Can you share with me(us) how do you get your short sale listings? Do you have a script, do you do door knocking? I will really appreciate your help! Thanks in advance!

It took 4 months to complete the short sale with Chase and that was only after my realtor was able to speak with the man in charge of the Short Sale Department. Even then the BPO was higher than the offer we got and luckily the buyer agreed to the price. I am not surprised that you are having difficulty…my realtor and her assistant had to call daily and I was calling at least twice per week when I would get the collection calls saying I missed a payment. It seems that the trick is to have your realtor call daily and keep a careful log of who your realtor talked with. Then what I did was call back each time I would get a collection call, write down the name of who I spoke with and the time, and then I would email my realtor with that info. The key phrase is, “You will not get any more money until you complete this short sale. You will need to call my realtor at (phone number).” End the call there and let your realtor know via email.

Hi Martha: I have Tim and Julie Harris as my coaches. They have the best scripts for short sales and Foreclosure Radar already gives you all the information that you need regarding homeowners in default. Happy to share!

Rochelle is right. I routinely listen to the free calls that are hosted by Harris Real Estate University and I always come away with some great new ideas and information.

Just received a short sale approval from Ocwen in 5 days. Yes people i said five days!! I still cant believe it. I guessing they were this fast because they are normally used to getting peanuts for all of the second liens that they service, while my offer was for $275k as the only loan on the property. A complete 75 page package im sure made their life a lot easier as well… Just picked up an INDYMAC short sale, i have heard many bad stories as well as good ones about Indymac. Any one working with them on California property and having luck getting an answer quickly??

That is awesome news!! I am so glad you shared that. You never know who this may give hope to!! If you have an Indymac loan you will probably be dealing with OneWest. So far we have heard good things. Check out the OneWest entry in our short sale report or click on https://www.foreclosureradar.com/short-sale-report/one-west

I had great experiance with Chase. My package has been approved in 2month, they accept all the fees in HUD-1 and the price. Also, they offer $3,000 relocation fee to seller. I closed escrow in 20 days, got paid ( btw, the offer 5% total). So, I don’t know if I got lucky but negotiator from Chase was great!!!

PNC Bank is the worst. Check out my blog post at www.StupidShortSales.Com