Hello,
Since the morning of October 15, 2026, the property search endpoint (POST /v1/properties) has been returning HTTP 200 with a valid total count but zero property rows — on every search, with and without filters.
Example from today at 1:44pm Pacific: request ID 534-c04-e26. A La Puente, CA search returned a total count of 23,252 but zero rows.
I have ruled out account issues: my account shows 10,000 free items remaining, these calls cost $0, my login works, and other endpoints (property lookup, owner data) all respond normally. The same searches worked fine on October 13–14.
Chat support confirmed there is no known outage but could not access the API side and directed me here.
Can your team trace request 534-c04-e26 and advise whether this is a known issue or if there is a workaround?
Thank you,
Eduardo Araiza